Meaning and Concept of Effective Feedback

Meaning and Concept of Effective Feedback
Feedback is information that allows us to compare our actual performance with standards of performance. It is process, which confirms as to what meaning the receiver attaches to your message. Feedback is a sign of involvement in and commitment to a relationship.
The purpose of feedback (positive /negative) is to increase other person’s self-awareness and a feeling that “I am liked”, ‘I am respected”, “I am appreciated”, I am valued “, I need improvement”, I need to focus”. Thus, if we all invest in our relationships, an accurate and realistic feedback, it is a sign of caring and commitment. Managers and supervisors need to utilize feedback techniques for a good communication.



Following are a pattern /technique to form our communication-

• Check The Timing:
• State The Facts:
• State The Feelings/ Effect:
• State Your Needs / Encourage:
• Close With A Thanks:

Conflict Management - meaning and understanding

 Introduction and Definition:
When seen for what it is, much conflict can be easily handled and turned to constructive ends.
—Wayne Jacobsen

Conflict:

"A struggle to resist or overcome; contest of opposing forces or powers; degree of discomfort, anger, frustration." Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others. Conflict is a characteristic of human existence. When conflict is understood, it's easier to find ways to predict it, prevent it, transform it, and resolve it. Conflicts help build relationships.

Causes and Reasons Of A Conflict:
It can also be termed as a perceived breach of faith and trust between individuals. When one puts faith and trust in another, and that confidence is broken, it can create an emotional response that elevates to conflict. Therefore, it is important that the conflict be resolved as soon as possible. Conflict is caused by:
·    Ego issues and problems
·    Underlying stress and tension
·    Personality clashes
·    Acquired Values
·    Lack of effective communication, leading to unclear expectations
·    Goal pursuits
·    Challenging and competitive environment