Feedback is information that allows us to compare our actual performance with standards of performance. It is process, which confirms as to what meaning the receiver attaches to your message. Feedback is a sign of involvement in and commitment to a relationship.
The purpose of feedback (positive /negative) is to increase other person’s self-awareness and a feeling that “I am liked”, ‘I am respected”, “I am appreciated”, I am valued “, I need improvement”, I need to focus”. Thus, if we all invest in our relationships, an accurate and realistic feedback, it is a sign of caring and commitment. Managers and supervisors need to utilize feedback techniques for a good communication.
Following are a pattern /technique to form our communication-
- Check The Timing:
- State The Facts:
- State The Feelings/ Effect:
- State Your Needs / Encourage:
- Close With A Thanks:
In every situation , a positive feedback technique will help everyone to convey the right message in right tone , words and will reflect a perfect message.We should focus more on words and, positive behavior reflects our personality style.Remember , explore new ways to communicate, how to start and end a conversation, how to give an appropriate (positive) feedback and how to judge the other person’s style and adapt our own self to other people.
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